Hello Mathew,

Thank you for writing back.

From your E-mail, I understand that the notebook is not turning on.

I certainly assist you in this regard.

Mathew, the issue might be due to static charge located in the notebook or due internal hardware malfunction. At this point, I request you to perform Power Drain and check for the issue.

**** Power Drain Process ****

1.  Shut the computer down.
2.  Disconnect the AC adapter and remove the battery.
3.  Press the power button down for about 30-60 seconds.
4.  Reconnect the AC adapter and the battery.
5.  Restart the computer.

If the issue persist then it clearly indicates that their is an internal hardware malfunction. At this point, I request you to contact nearest HP Authorized Service Provider to repair the notebook. As you are residing in Canada, for your convenience I am providing a weblink to locate the nearest service provider.

http://h20465.www2.hp.com/gpl/search.aspx?language_code=en&country_code=ca

     NOTE:  Clicking the link may give an error indicating it is
            invalid.  If this occurs, copy the portion of the address
            on the remaining line(s) and paste it at the end of the
            address showing in your browser until the complete address is displayed in the Address box.

I believe the above information helps you. If you need further assistance, please reply to this message and I will be happy to assist you further.

We are here 24/7 in order to assist you better.

For information on keeping your HP and Compaq products up and running, please visit our Web site at:
http://www.hp.com/go/totalcare

Have a nice day!

Sincerely,

Bliss
HP Total Care